Our standards

All Dr Marieā„¢ day procedure facilities across Australia are fully accredited against the National Safety and Quality Health Service Standards, which are set by the Australian Commission on Safety and Quality in Health Care (ACSQHC). These standards are mandatory for public and private healthcare facilities.

We monitor our performance in providing high quality healthcare through a number of safety measures, including clinical supervision and regular clinical audit.

Regularly monitored and audited

Infection control

  • Infection rates
  • Hand hygiene
  • Aseptic No Touch Technique
  • Adherence to infection control protocols

Infection rates remain low and have decreased further over recent years.

Complications

  • Ongoing monitoring of complications that arise from procedures.

Our complication rates remain low and are within expected rates. All serious adverse events are reviewed through the National Medical Advisory Committee.

Patient satisfaction

  • Patients are asked to provide feedback following a procedure.

We receive consistently high satisfaction ratings.

Consumer participation

We invite the following feedback through our website:

  • About our service;
  • On the information and resources we provide;
  • About what we could do better.

If you would like to provide feedback, you can do so using our feedback form.

More information on the process of accreditation by the Australian Commission on Safety and Quality in Health Care (ACSQHC) can be found on their website.